About PacMed

US Family Health Plan is a TRICARE Prime benefit. It is administered by Pacific Medical Centers (PacMed™). PacMed has performed this role for over 30 years, and...

  • holds a contract with the Department of Defense (DoD)
  • is responsible for administering the US Family Health Plan
  • is accountable to the DoD for keeping you healthy and satisfied, and for controlling unnecessary costs

PacMed is one of six TRICARE® Designated Providers in the country. Based in Washington State, PacMed is a multi-specialty physician group. It runs as a not-for-profit organization.

Constantly improving our best practices and working with USFHP, many of our doctors are recognized by the National Committee on Quality Assurance (NCQA) for Excellence in Diabetes Care and Excellence in Heart/Stroke Care. PacMed is also rated as a Medical Home. The Puget Sound Health Alliance's 2016 Community Checkup Report acknowledges PacMed as a local leader in healthcare delivery. And, many of our physicians are recognized as the area's top doctors. Learn more about PacMed’s history

PacMed Has Multiple Locations and 140+ Doctors Providing Excellent Care

Locally Based and Focused on Our Patients

As a local enterprise, PacMed has the flexibility to do what is right for our USFHP patients. Our members can count on personal attention from our Case Managers and Member Services representatives. They are dedicated to serving you.

Striving for Good Health, Efficiency and Affordable Care

US Family Health Plan is not just a health plan. It is a plan for good health.

PacMed has administered US Family Health Plan for over 30 years. We have learned best practices that keep people healthy—efficiently and affordably. And due to the not-for-profit status, it is able to reinvest the savings back into the operations of the health plan. This means more support and healthier outcomes for beneficiaries.

Care at the Right Time, in the Right Place

You can count on:

  • Same day urgent care appointments
  • Your own personal USFHP primary care provider
  • Annual physical and eye exams
  • Referrals to specialists with no delay
  • Communication and coordinated care among your providers.
  • One medical record to avoid confusion and duplication of services
  • Nurse case managers to help ensure you get the support and information you need to manage your health
  • Tools to stay healthy, discounts for alternative medicine, fitness clubs and lifestyle enhancements

Health Care Based on Best Practices

Our network partners follow nationally accepted protocols for treating diabetics and doing cancer screenings. We offer a state-of-the-art prescription safety program. This identifies and prevents you from receiving combinations of medications that may cause a negative reaction.

Where Does UnitedHealthcare (UHC) Fit In?

UHC Military & Veterans is a large insurance company. Its headquarters are in Minnetonka, Minnesota. This company is the regional contractor for TRICARE® and manages the benefit for over 3 million people across the western United States. If you are a USFHP member, your TRICARE® benefits are managed locally by PacMed.