Contact Us


If you are a current USFHP member, please call our Member Services team today! If they cannot immediately answer your specific questions related to the Plan, they will research your inquiry and get back to you  within 48 hours.
Call toll free 800-585-5883 option 2 or 206-621-4090 option 2.


For non-member inquiries, and for general information, please call 866-418-7346.


Member Services
US Family Health Plan 
1200 12th Ave S  
Seattle, WA 98144   

Office hours:

  • Monday - Friday from 8 a.m. to 4:30 p.m.
  • This department closes every Wednesday for a 1-hour training session from 8 to 9 a.m.
  • Lunch break is from 12 to 12:45 p.m.