Mail Order Pharmacy

Ordering medications by mail is the most cost-effective option for USFHP members.

  • Get a 90-day supply for just one copay
  • Please refer to TRICARE Pharmacy copayment updates
  • Have prescriptions sent to your door or mailbox

US Family Health Plan's pharmacy mail order services are managed by MXP (MAXORPlus) Pharmacy Benefit Management Services. You can call MXP for refills, to update your payment accounts, or speak with a pharmacist about a medication.

Transfer Prescriptions:

If you already use the TRICARE® pharmacy mail order program (Express-Scripts), you will switch to MXP (MAXORPlus) when you join USFHP. You may also transfer your eligible prescriptions by calling MXP (MaxorPlus) Customer Service at 800-687-0707 

Register Your Account:

  • Click on USFHP MXP MAXORPlus and navigate to the top ribbon. Select "Login" and click it. You will see a dropdown menu
    • Select "USFHP" in this dropdown menu
    • A new window opens with the Portal landing page
    • Complete the registration
      • Be sure to select your shipping preference
  • If you prefer to mail in your prescriptions 
    • Please register with MXP (MAXORPlus)to fill out their form
      • Download DOD Mail Order Form
      • Insert your Member ID number—only numbers
      • Leave the Group Number blank
  • If you need assistance contact  MXP (MAXORPlus) customer service at 800-687-0707
  • Download the Member Portal Guide instructions here

Fill Your Prescriptions:

  • Online - Go to USFHP MXP MAXORPlus Member Portal and log in
    • Have your user name and password ready
    • Click on the prescription refill tile
  • Mail your prescriptions to MXP (MAXORPlus)
  • Call MXP (MAXORPlus)
  • ePrescribing
    • Ask your provider about ePrescribing - sending your prescriptions electronically directly from your doctor's office