Mail-Order Pharmacy

Ordering medications by mail is the most cost-effective option for USFHP members.

  • Get a 90-day supply for just one copay
  • Refer to TRICARE Pharmacy copayment updates
  • Have prescriptions sent to your door or mailbox

US Family Health Plan's pharmacy mail order services are managed by MXP (MaxorPlus) Pharmacy Benefit Management Services. You can call MXP for refills, to update your payment accounts, or speak with a pharmacist about a medication.

If you already use the TRICARE® pharmacy mail order program (Express-Scripts), you will switch to MXP (MaxorPlus) when you join USFHP. You may also transfer your eligible prescriptions by calling MXP (MaxorPlus) Customer Service at 800-687-0707

You can register online or by mail.

To register online:
  • Go to USFHP MXP MAXORPlus and navigate to the top ribbon. Select "Login" and click it. You will see a dropdown menu:
    • Select "MaxorPlus USFHP" in this dropdown menu
    • A new window opens with the portal landing page
    • Complete the registration. Be sure to select your shipping preference
To register and order by mail:
  • Download and print the DOD Mail Order Form
  • Insert your Member ID number—only numbers
  • Leave the Group Number blank
  • Mail your order to the address provided in the upper right of the form

If you need assistance, contact MXP (MaxorPlus) customer service at 800-687-0707 or download the Member Portal Guide instructions.

You can fill your prescriptions the following ways:

By mail
By phone
  • Ask your provider about ePrescribing: sending your prescriptions electronically directly from your doctor's office.


Call MXP (MaxorPlus) Customer Service at 800-687-0707.

Call Member Services at 800-585-5883 option 2 or Marketing at 866-418-7346.