Mail-Order Pharmacy

Ordering medications by mail is the most cost-effective option for USFHP members.

  • Get a 90-day supply for just one copay
  • Please refer to TRICARE Pharmacy copayment updates
  • Have prescriptions sent to your door or mailbox

US Family Health Plan's mail order services are managed by the MAXORPlus mail order pharmacy program. You can call MAXORPlus for refills, to update your payment accounts, or speak with a pharmacist about a medication.

Transfer Prescriptions:

If you already use the TRICARE® pharmacy mail order program (Express-Scripts), you will switch to MAXORPlus when you join USFHP. You can also transfer your eligible prescriptions by calling MAXORPlus Customer Service at 800-687-0707 

Register Your Account:

  • Go to the MAXORPlus member page on the and click the Register link
  • If you need assistance contact MAXORPlus customer service
  • Upon completion of your registration, we encourage you to utilize MAXOR’s Member Portal which you can access here

Fill your prescriptions in three convenient ways:

1. Go to the MAXORPlus portal and follow the prompts

  • Have your user name and password ready to log in

2. Use the form, the MAXORPlus Mail Order New Member

  • Fill out hard copy and mail it to MAXORPlus

3. Call MAXORPlus Mail Order at 866-408-2459
Note: Ask your PCP if clinic uses the ePrescribing (electronic prescription transmission)

Questions?