medical team walking down hallway

For Providers

We greatly value your partnership in providing care to the military community. Our patients rely on you for excellent access and high-quality care. Together, we design quality initiatives that are appropriate and timely. I look forward to continued collaboration on our goals to help improve lives.

US Family Health Plan members are primarily the families of active duty military personnel, along with military retirees or survivors and their families. They have served or have a family member currently serving our country. Because of this dedication, they have earned the excellent, civilian care provided through US Family Health Plan as part of their Department of Defense benefits.

At US Family Health Plan, we know that you will go above and beyond to see our members and to deliver the care they need. Thank you for being part of the USFHP provider network.

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National Disaster Medical System (NDMS)

Are you ready to make the commitment to serve during disasters and emergencies? Join the thousands of health and medical professionals who have made a commitment to protect health and save lives when disaster strikes. Join NDMS here.

Send claims to:

Attn: Claims Department
1200 12th Ave S
Seattle, WA 98144-2712

News and Updates

Provider Portal

We have created a new tool to make your work with us that much easier. Now US Family Health Plan providers can view USFHP eligibility, claims status and referral status electronically, through our new provider portal.

To get started with setting up your account, contact USFHP Provider Relations.

InstaMed for Accelerated Claims Payment

US Family Health Plan is working with InstaMed to deliver claim payments via electronic remittance advice (ERA) and electronic funds transfer (EFT). ERA/EFT is a convenient, paperless and secure way to receive claim payments. Funds are deposited directly into your designated bank account and include the TRN Reassociation Trace Number, in accordance with CAQH CORE Phase III Operating Rules for HIPAA standard transactions. To register for free for InstaMed Payer Payments, visit